Tuesday, April 20th, 2021
How do I select the right Call Center?
We have been fortunate to be in this business for close to 60 years. In our humble opinion, this experience has given us some wisdom. We have translated that...
Read MoreAuthor Archives: nicole
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Tuesday, March 16th, 2021
Should I use a Live Answering Service or an Integrated Voice Response (IVR)?
Excellent customer communication is key in today’s world. If communication is lackluster or deficient, customers might hesitate to purchase your services or products. Because of the importance of effective...Read More -
Tuesday, March 2nd, 2021
5 Things You Didn’t Know about our Call Center
Everyone loves a good list, so we thought we would share a five fun facts you didn’t know about Answer United’s call center and answering service. Answer United is...Read More -
Thursday, February 4th, 2021
Minimum Wage Increases Mean a Bigger Need for Virtual Receptionist
A Virtual Receptionist Can Help With Cost Reduction The new administration in office has proposed an increase to minimum wage in the United States. The proposal includes a mandate...Read More
