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Elevator Answering Service

Professional Elevator Answering Service Solutions

Providing Elevator Companies with Live Answering Service 24/7

Answer United has been supplying emergency telephone answering service solutions to Elevator Companies for over 50 years. Answer United specializes in emergency dispatch for elevator repair companies and monitoring elevators 24/7/365.

Answer United’s award winning telephone answering service and call center can help simplify your responsibilities by taking over all emergency calls and dispatching them to the appropriate on-call person.

Emergency Call Services

Elevator emergencies
Answer United’s professionally trained agents will handle your calls during an elevator emergency by dispatching the appropriate on-call person. We not only save you time but also meet the needs of the emergency called in a prompt, professional manner, using custom scripts we develop with you – so your callers never know our agents aren’t part of your company. All of our calls are recorded, so you can review everything we say on your behalf. Our elevator answering service is available 24/7 for all of your call center needs.

On-Call Scheduler

Contacting your On-Call staff
Answer United offers a custom web based On-Call Scheduler. If you have On-Call personnel that change daily, weekly or monthly our On-Call web scheduling feature is just the ticket. It reduces errors because fewer people are handling the information and it’s real-time thereby ensuring the correct person on-call is contacted.

Convenient, Customizable Message Delivery

Flexible message delivery options
Our flexible message delivery options allow you to retrieve your message quickly, in the method that is easiest for you – whether it’s by email, fax, text message, web retrieval, voicemail or live agent. Answer United has some of the most advanced technology in the call center industry and can easily customize a messaging and dispatch package to fit your specific needs.

Professionally Trained Agents

Many of our agents have been with us over 15 years
One of the most distinctive differences about Answer United’s answering service is our professionally trained agents. We have a turnover rate that is one of the lowest in the industry. In addition, since time is of the essence when your customers call, our agents answer 80% of all calls within the first three rings.

Do you want your business to be perceived as more professional and organized? We are an award-winning, reputable Elevator Answering Service and Call Center.

Call us today to learn more.

Our Elevator Answering Service is available in: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

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