Open 24 Hours, 7 Days A Week

Elevator Answering Service

Professional Elevator Answering Service Solutions

Imagine this, you step into an elevator, you expect a smooth, safe ride—but what if something goes wrong? If you were trapped in an elevator, your first instinct might be to use your cell phone, but you don’t have service in the elevator!

Fortunately, all elevators have emergency communication systems, such as a phone or call button, to call for help. When passengers need help, who’s answering their call? Answer United is on the other end of this phone call with a calm voice and will appropriately route the call exactly where it needs to go. Answering these emergency calls is our expertise.

Answer United recognizes the critical nature of elevator calls, which is why we’ve developed a specialized answering service for elevator companies. Let Answer United’s trained agents handle your elevator emergencies, maintenance updates, and more! We provide seamless communication when it matters most!

Providing Elevator Companies with Live Answering Service 24/7/365

Answer United has been promptly answering emergency calls from to elevators for over 60 years. Let our live agents answer these important calls for your business. Answer United specializes in emergency dispatching for elevator repair companies and monitoring elevators 24/7/365.

Answer United’s award winning telephone answering service and call center can help simplify your responsibilities by taking over all emergency calls, and dispatching them to the appropriate on-call person.

Emergency Call Services

Elevator emergencies
Answer United’s professionally trained agents will handle your calls during an elevator emergency by dispatching the appropriate on-call person. We not only save you time but also meet the needs of the emergency called in a prompt, professional manner, using custom scripts we develop with you – so your callers never know our agents aren’t part of your company. Plus, reviewing the calls is easy, just go into the dashboard and listen to them as they happen. Our elevator answering service is available 24/7 for all of your call center needs.

On-Call Scheduler

Contacting your On-Call staff
Answer United offers a custom web based On-Call Scheduler. If you have On-Call personnel that change daily, weekly or monthly our On-Call web scheduling feature is just the ticket. Fewer people handle the information which reduces errors, and the schedule is updated in real-time, which gets us the correct on-call person.

Convenient, Customizable Message Delivery

Flexible message delivery options
Our flexible message delivery options allow you to retrieve your message quickly, in the method that is easiest for you – whether it’s by email, fax, text message, web retrieval, voicemail or live agent. Answer United has some of the most advanced technology in the call center industry and can easily customize a messaging and dispatch package to fit your specific needs.

Professionally Trained Agents

Many of our agents have been with us over 20 years
Answer United’s professional agents make the biggest difference in our service. We have a turnover rate that is one of the lowest in the industry. In addition, since time is of the essence when your customers call, our agents answer the calls promptly.

Do you want your business to be perceived as more professional and organized? We are an award-winning, reputable Elevator Answering Service and Call Center.

Call us today to learn more.

Our Elevator Answering Service is available in: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

Accreditations & Memberships

Get Started with Answer United Today! Schedule a Demo Get a Quote