Broadcasting Messages to Your Customers or Employees
Our mass communication service allows your business to efficiently communicate to a huge group of employees or customers simultaneously. Answer United clients love using this technology to get a message out quickly & efficiently. Use our text messaging system to alert employees of something that is pertinent to their daily commute, or use our voice broadcast feature with your customers, alerting them of something critical regarding your product or services. The use applications of our mass communication services are endless!
When News Breaks or Plans Change, How Are You Communicating to Your Staff?
A sudden office shutdown. An emergency situation. A product recall that’s already leaking out to the press.
When news breaks or plans change, the most important people to communicate with are your team members. It’s important to let them know about the situation, how it affects them and what action – if any – they need to take. For example, in the event of a publicized product recall, it’s important team members know of the steps your organization is planning to take to address it and what to do if they’re contacted by a member of the media. If your office is suddenly closed, workers need to know whether or not they need to report to work elsewhere. And any emergency situation should definitely be communicated internally in the spirit of transparency with your staff.
While an all-company email is one way to do this – let’s face it, not everyone reads emails the moment they come in. But a text message or automated phone call is an immediate point of contact. That’s where Answer United’s mass communication service can truly help. Communications can be customized to go to a certain team, department or all staff members.