A Leader in Web-Enabled Virtual Receptionist Services for 50 Years
Our Expert Agents Provide Award-Winning, 24/7 Virtual Receptionist Service Support
As a nationally recognized supplier of virtual office services, Answer United has provided telephone services, virtual receptionists, web-enabled agents, and live chat capabilities to organizations large and small for over four decades.
Available to our clients on a 24/7 basis, Answer United’s award-winning team of agents has been trained to interact with your customers in a highly professional manner—the same way that you would treat them yourself. By providing instant responses to queries, we will keep your customers happy, and they’ll never even realize that we’re not answering from your office.
We serve businesses of all sizes and types, from medical offices to work-at-home freelancers. Our answering service and virtual receptionist solutions are highly customizable, enabling us to tailor a messaging and dispatch package that meets your particular business requirements.
Phone call, website and e-mail inquiry, appointment request, and emergency response services
- With your help, we will compose custom scripts that our agents use to answer your customers’ emails and calls.
- Our trained agents answer your customers’ emails and calls with courtesy and professionalism.
- We operate under the belief that retaining new customers is as important as maintaining sound relationships with existing customers.
- Using your website and other materials that you provide, we will inform prospective clients of the service and product benefits available to them.