Tuesday, April 20th, 2021
How do I select the right Call Center?
We have been fortunate to be in this business for close to 60 years. In our humble opinion, this experience has given us some wisdom. We have translated that...
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Tuesday, March 16th, 2021
Should I use a Live Answering Service or an Integrated Voice Response (IVR)?
Excellent customer communication is key in today’s world. If communication is lackluster or deficient, customers might hesitate to purchase your services or products. Because of the importance of effective...Read More -
Tuesday, March 2nd, 2021
5 Things You Didn’t Know about our Call Center
Everyone loves a good list, so we thought we would share a five fun facts you didn’t know about Answer United’s call center and answering service. Answer United is...Read More -
Thursday, February 4th, 2021
Minimum Wage Increases Mean a Bigger Need for Virtual Receptionist
A Virtual Receptionist Can Help With Cost Reduction The new administration in office has proposed an increase to minimum wage in the United States. The proposal includes a mandate...Read More -
Friday, August 31st, 2018
Answer United opens a national call center in Louisville, Kentucky
Answer United, a national call center headquartered in Kalamazoo, Michigan for the past 54 years, has opened a call center in Louisville, Kentucky. Answer United has hired thirty employees...Read More -
Friday, September 4th, 2015
Retains Your Customers with Business Answering Service
With small business answering services, one could hope to retain customers successfully. The team of skilled people attending to calls has experience of many years to attend to calls....Read More -
Friday, August 28th, 2015
Advantages of Hospice Answering Service
Hospice answering service helps provide with medical and emotional care for the terminally ill. Besides, qualified doctors and efficient medical assistance with a range of specialists to meet the...Read More -
Wednesday, August 26th, 2015
Keep Your Customer Happy with 24 Hour Answering Service
Customer is the king is an adage that holds truth. It is important to keep the customers happy and be there to answer all their queries. With the advent...Read More -
Thursday, August 6th, 2015
Benefits of hiring After Hour Answering Service
Are your sales going down because your calls are not being answered after hours? It is high time you should employ an answering service company that provides you with...Read More
