When you’re looking around for world-class answering services, it’s important to find a company that can do exactly what you need. If they can answer phone calls but they can’t place orders for you, that may be a problem. If they can take after-hours calls but they don’t do emergency dispatch, that could be an issue. And if they can answer customer questions, but they can’t set up appointments, you might find their services severely lacking.
At Answer United, we can provide practically any answering service you need from answering customer questions to placing orders to updating your schedule and setting appointments using your own system. Managing appointments, placing reminder calls, and ensuring your business meetings flow smoothly is one of many answering services that our clients hire us to provide.
Multi-Industry Appointment Scheduling
At Answer United, we work with businesses across a wide range of industries including HVAC, dental, veterinary, medical, home health care, property management, and automotive just to name a few. Thanks to our nearly sixty years of answering service experience, we understand that each business and industry type has a different method for handling appointments and setting up meetings.
We will use your appointment criteria, solicit pre-appointment information, and provide you with necessary and needed information prior to the appointment. Do you want us to solicit information on the reason for the appointment request? We can do that. Would you like us to acquire their account number, former work queries, or detailed service request information? We can do that, too.
No matter what type of protocol you’d like us to use in order to gather information and set up appointments or meetings, Answer United can provide you with these types of answering services.
Crystal Clear Appointment Confirmation
One of the most important pieces of setting up a meeting and letting a company like Answer United manage your scheduling is providing a proper and clear method for confirming the appointments and meetings scheduled on your behalf. At Answer United, we can confirm appointments and send you this confirmation in a variety of ways to make sure you always stay up to date and on the same page with your schedule.
One answering service that many of our clients appreciate is the flawless API integration we use to set up schedules and manage appointments directly in your system. We’ll load up appointments straight into your system, then you can pull up the software you’re used to and get all of your appointments and meetings at a glance.
Around-the-Clock Appointment Scheduling
At Answer United, we know that each business is different. That’s why we offer a variety of customizable answering service solutions such as appointment scheduling on your terms. Do you want Answer United to completely take over your appointment scheduling? We can handle these calls around the clock. Would you like us to take care of after-hours appointment setting? We can do that. Maybe you want us to handle appointment scheduling during specific days such as weekends or holidays. We can do that, too.
We will work with you to come up with a combination of our answering services that meet the needs you experience.
Free Up Your Time by Letting Us Schedule Your Appointments
If you’re trying to schedule all of your own appointments, you might start to feel like your calendar is your taskmaster, rather than your day planner of opportunities. When business owners and managers spend more time scheduling appointments than preparing for the meetings they’ve set up, it’s time to ask for help.
When Answer United takes the task of setting up and managing appointments off your shoulders, we help you exponentially free up time for your own schedule. Find yourself with more time to prepare for meetings, manage your employees, connect with customers and clients, and take care of tasks and to-dos that only you can handle.
Scheduling and setting up meetings should never take so much time that you’re starting to fall behind on other important tasks on your desk. When Answer United partners with your business to provide appointment scheduling and management, we’ll help you get back on track with your own tasks.
Let Answer United provide you with world-class appointment setting and management so you can focus on what matters most – running your business, preparing for key meetings, and keeping on top of the tasks that come across your desk. With nearly sixty years of appointment setting for businesses of all sizes across a wide range of industries, we’ve got what it takes to manage your schedule – no matter how complex it might be.
