Telephone Answering & Call Center Services | IVR & Voicemail

Answering Services &
Call Center Services

Cost-Effective Solutions to Make Your Business
More Efficient & Productive

Answering Service

Our Specially Trained Telephone Agents Deliver High-Quality Professional Solutions At Answer United we understand, you need a service that won’t let you down when it comes to meeting the needs of your callers.

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Call Center Services

A Leader in the Call Center Industry for More Than Four Decades Our Highly Skilled Award-Winning Agents Provide Top-Notch Professional Call Center Services For over 45 years.

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Virtual Receptionist

A Leader in Web-Enabled Virtual Receptionist Services for 50 Years Our Expert Agents Provide Award-Winning, 24/ 7 Virtual Receptionist Service Support.

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Call Answer United For A Free Quote 800-937-5900

Telephone Answering Services

With just one call, discover the Answer United advantage. Our telephone answering service is the cost-effective way to make your business more productive. Be more connected—without all the communications overload.

Thanks to our professionally trained agents, you’ll have more time to focus on actual business. We handle every call using customized scripting developed to your specifications. So you can attract new clients while keeping your current customers happy.

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Call Center Services

Extend the capabilities of your office or enterprise through our call center. Our award-winning agency is online, on-call, and on the job! Now you can offer your customers live telephone answering even during peak calling hours—and after hours, too.

Our skilled agents are trained to project the professional values of your company in every customer transaction.

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Some of Our Award Winning
Answering & Call Center Services

Absentee Reporting

Solve your absence tracking and reporting challenges with our Absentee Call-Off system. Track employee call offs cost efficiently to reduce down-time. Featuring live employee call-off and automated employee call-off. Improve compliance, reduce litigation and increase efficiency with a third-party leader in absentee reporting. Learn why many Fortune 500 companies have us answering their employee call off lines.

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Medical Answering Service & Healthcare Call Center Service

Our medical answering service handles your incoming calls with excellent attention to detail. We will help you reduce overhead costs. Leverage 100% HIPAA compliant agents and a secure texting platform to ensure PHI is never compromised. Learn more about how we have helped the healthcare industry for more than 50 years with our award-winning answering service.

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Business Answering Service

No matter what business you have, our business answering service will be tailored to your needs. Whether it be a virtual receptionist or a dispatch answering service, we have experience. Featuring over 50 years of experience and one of the most awarded answering services in the industry. Learn more how we can help your business.

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Industries We Serve

Why Choose Answer United

Answer United has coupled its highly trained agents with state-of-the-art equipment and software, which is flexible and allows us to design your account to meet your unique specifications.

Award Winning Answering Service

50+ Years in Business

24/7 Answering Service

Customer Facing Dashboard

100% US Based Call Center

No Long-Term Commitments

Some of Our Valued Customers

Read From Our Testimonials

Our favorite vendor, Answer United! As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager. The Answer United group has exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers. Looking forward to expanding our business relationship into the 2020 year!
— Jon L.
Best emergency answering service so far. Thanks!
— Alex K.
Very professional staff. Nice & extremely helpful. They were willing to go above & beyond for me when I had a problem reaching my Doctor.
— Daizee-Mae H.

Blog & News

March 2, 2021

5 Things You Didn’t Know about our Call Center

Everyone loves a good list, so we thought we would share a five fun facts you didn’t know about...
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February 4, 2021

Minimum Wage Increases Mean a Bigger Need for Virtual Receptionist

A Virtual Receptionist Can Help With Cost Reduction The new administration in office has proposed an increase to minimum...
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August 31, 2018

Answer United opens a national call center in Louisville, Kentucky

Answer United, a national call center headquartered in Kalamazoo, Michigan for the past 54 years, has opened a call...
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Accreditations & Memberships

Get Started with Answer United Today! Schedule a Demo Get a Quote

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Answering Service

Call Center Services

Virtual Receptionist

Call Answer United For A Free Quote 800-937-5900

Telephone Answering Services

Call Center Services

Some of Our Award Winning
Answering & Call Center Services

Absentee Reporting

Medical Answering Service & Healthcare Call Center Service

Business Answering Service

Industries We Serve

Medical Offices

Property Management

Consulting & Counseling Firms

Home Health Care & Hospice

Funeral Homes

HVAC / Refrigeration

Attorney / Legal Services

Government Offices

Professional Physicians

Why Choose Answer United

Some of Our Valued Customers

Read From Our Testimonials

Blog & News

Accreditations & Memberships

Request More Information

Answering Service

Call Center Services

Virtual Receptionist

Call Answer United For A Free Quote 800-937-5900

Telephone Answering Services

Call Center Services

Some of Our Award Winning Answering & Call Center Services

Absentee Reporting

Medical Answering Service & Healthcare Call Center Service

Business Answering Service

Industries We Serve

Medical Offices

Property Management

Consulting & Counseling Firms

Home Health Care & Hospice

Funeral Homes

HVAC / Refrigeration

Attorney / Legal Services

Government Offices

Professional Physicians

Why Choose Answer United

Some of Our Valued Customers

Read From Our Testimonials

Blog & News

Accreditations & Memberships

Request More Information

Some of Our Award Winning
Answering & Call Center Services