Features
Custom Scripting & Dispatching
We compose custom scripts that our live agents use to answer your customers’ emails and calls 24/7. We send out messages to your staff instantly based on your preferences.
Message Available Instantly in Online Dashboard
Our trained agents answer your customers’ calls and instantly the call information, call recording and message are available in our online portal.
Online Dashboard Identifies Trends
Our proprietary online dashboard will help you identify trends with complaints by hour of day or day of week. Zero in on when your business is not performing it’s best so you can fix the root cause of the problem.
Identify Priority Complaints & Solve Them Quicker
For anyone that states they are ill, injured, or with the press, we can send the call directly to management, live in real-time.
For more information on our complaint line services, please
schedule a demo with a sales representative today!
Call Answer United For A Free Quote: 800-937-5900