Our Answering Service is available in: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.
FAQs
What does my business stand to gain by using a professional answering service?
Choosing a professional answering service like ours means your business never misses an important call and handles every interaction professionally. Our US-based agents are trained to represent your company, ensuring that your customers always have a positive experience, significantly boosting customer satisfaction and retention. Outsourcing your call management frees your internal team to focus on core business activities, driving growth and efficiency.
What modern features does your phone answering service offer?
Our phone answering service has features designed to help your business grow. We offer 24/7 live answering, bilingual support, dedicated agents for personalized service, and mass communication capabilities for urgent updates. This robust approach ensures clients receive top-notch service tailored to their operational goals.
Which industries can benefit most from your call answering service?
Our call-answering service is particularly beneficial for industries where reliable communication is essential, such as healthcare, legal services, and property management. In healthcare, we ensure that patient calls are handled with sensitivity and urgency, crucial for maintaining trust and compliance. Legal firms benefit from our meticulous call management, ensuring client communications are logged and responded to promptly. Our services are versatile enough to be customized for any industry, ensuring that your information-handling protocols and communication requirements are met with precision.
What makes Answer United stand out among other answering service companies?
Our deep commitment to delivering industry-specific solutions beyond standard call handling truly sets Answer United apart from other answering service companies. With nearly six decades of experience, we understand businesses’ challenges and tailor our services to provide fitting solutions.
Our award-winning team of agents is trained to provide top-notch service that reflects your brand’s values, ensuring that every customer interaction is positive. Moreover, our investment in cutting-edge technology allows us to offer features that enhance efficiency and accuracy, such as real-time call reporting and customizable scripts. We don’t just answer your calls; we become a seamless extension of your business, helping you build stronger customer relationships.
How do you manage after-hours business calls?
Our 24/7 call answering service keeps your business connected at all times. We ensure that after-hours calls are handled with the same level of professionalism and care as during business hours. With our dedicated agents on call around the clock, you can rest assured that your customers are always well taken care of, no matter the time of day.
Whether it’s late at night, during weekends, or on holidays, we maintain communication with your customers, providing them with the support they need when needed. This round-the-clock availability enhances customer satisfaction and helps you stay ahead of competitors.
