Open 24 Hours, 7 Days A Week

24 Hour Telephone Answering Service Experts

Professional 24 Hour Answering Service Solutions

Providing Companies with Answering Service 24/7

Answer United supplies 24 hour answering service solutions to businesses of all sizes. Answer United specializes in answering calls 24/7, taking/relaying messages, scheduling appointments and/or dispatching calls for a wide variety of industries such as: government, HVAC, medical, and property management.

Answer United’s award winning telephone answering service and call center can help simplify your responsibilities by taking over all emergency calls and dispatching them to the appropriate on-call person.

At Answer United we understand, you need a service that won’t let you down when it comes to meeting the needs of your callers. Whatever the needs of your small business, whether call overflow solutions, absenteeism management or customer service throughout the course of your busy workday, we are specially equipped to handle the issue.

Emergency Call Services

Business emergencies
Answer United’s professionally trained agents will handle your calls during an emergency by dispatching the appropriate on-call person. We not only save you time but also meet the needs of the emergency called in a prompt, professional manner, using custom scripts we develop with you – so your callers never know our agents aren’t part of your company. All of our calls are recorded, so you can review everything we say on your behalf. Our answering service is available 24/7 for all of your call center needs.

On-Call Scheduler

Contacting your On-Call staff
Answer United offers a custom web based On-Call Scheduler. If you have On-Call personnel that change daily, weekly or monthly our On-Call web scheduling feature is just the ticket. It reduces errors because fewer people are handling the information and it’s real-time thereby ensuring the correct person on-call is contacted.

Convenient, Customizable Message Delivery

Flexible message delivery options
Our flexible message delivery options allow you to retrieve your message quickly, in the method that is easiest for you – whether it’s by email, fax, text message, web retrieval, voicemail or live agent. Answer United has some of the most advanced technology in the call center industry and can easily customize a messaging and dispatch package to fit your specific needs.

Live, Professionally Trained Agents

Many of our agents have been with us over 15 years
One of the most distinctive differences about Answer United’s answering service is our professionally trained agents. We have a turnover rate that is one of the lowest in the industry. In addition, since time is of the essence when your customers call, we constantly view our call metrics aiming to answer as promptly as possible.

Are you currently unable to manage your calls?

Have your overflow calls routed to an agent from Answer United to see an increase in sales and a better customer experience that will result in the further growth of your business. Not all telephone answering services are created equal; a closer look at the services we provide and you’ll be convinced, our professional agents will fully meet your needs- and that of your callers. We have invested in the technology and in the training of every live agent we employ, to bring you a better service than you can find any place else. Our prices are affordable as well, and designed to meet a wide range of budgets.

To speak with one of our friendly and knowledgeable agents who can answer your questions, feel free to call 800-937-5900. Integrating 24 hour live answering service could be the best business decision you’ve ever made.
Anyone who has been searching for first-rate telephone answering, business answering and messaging services should contact Answer United today.  As a nationally recognized industry leader for over four decades, we maintain a staff of award-winning telephone agents for call handling services who have been trained to answer calls in a highly professional manner—the same way you would answer your own business phone. We offer a variety of 24/7 telephone answering, small business answering and messaging services, such as absentee reporting and telephone or call overflow, to many types of industries, including the following:

It’s Easy to Retrieve Your Messages:

Email delivery, text delivery, call in, or call out, you choose the easiest message delivery option for you. Answer United can create a customized message and dispatch service that aligns with your business requirements.

Call us today to learn more about our 24 hour answering service!

Our Answering Service is available in: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

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