Keep your business running round-the-clock with Answer United’s 24/7 answering service. Our trained telephone agents is always available to ensure every call is answered and your customers are satisfied and happy.
Our award-winning call center agents handle call answering, schedule appointments, and process orders, all with a personal and professional touch, keeping your business running efficiently around the clock.
Answer United’s award-winning virtual receptionist service and phone answering service streamlines business operations for small and large companies by providing customized call management.
Experience the Answer United advantage with our world-class phone answering service, offering a personal touch that AI can’t match. Companies report increased productivity, operational efficiency, and cost savings when utilizing our range of professional call answering services.
Our team of expert agents manages your business telephone calls with customized scripts, ensuring efficient communication while allowing you to focus on your business’ core operations and growth. You never have to miss a sales opportunity again—our answering service is a deal for both small businesses and larger companies, and it’s a trusted way to keep your old customers satisfied while reeling in new clients.
Looking to extend your company’s reach without the hassle of expanding your in-house team? Answer United, one of the leading answering service companies in the US, has you covered! Our US-based call center offers personalized, 24/7 support, ensuring your customers are always taken care of.
Whether it’s handling customer inquiries, managing appointments, or providing after-hours support, we customize our services to fit your business requirements. With our professional agents on the job, you can focus on growing your company while we handle the day-to-day communication. Stay connected and keep your customers happy with Answer United’s reliable, flexible solutions.
Some of Our Award Winning
Answering Services & Call Center Services
Absentee Reporting
Are you tired of tracking employee absences? Our Absentee Reporting service makes it easy. We offer live and automated systems that handle call-offs efficiently, helping you keep things running smoothly. Trusted by Fortune 500 companies, our service enhances compliance, reduces downtime, and takes the burden off your HR team so you can focus on what really matters.
Medical Answering Service & Healthcare Call Center Service
Our medical call answering service is all about giving you peace of mind. Our HIPAA-compliant agents are professionally trained to handle sensitive medical information with care. Whether answering patient calls or managing urgent messages for your practice, we make sure everything is handled professionally and that your patients’ protected health information is kept confidential. For over five decades, healthcare providers have trusted us to keep their practices running smoothly and compliantly.
Need help with customer calls? Answer United’s business answering service is here to help. Whether you’re a small business or a larger enterprise, we offer everything from virtual receptionist services to dispatch support. With over 60 years of experience, we ensure every call is answered promptly and professionally, giving your business the boost it needs to thrive.
In a time when every customer interaction counts, you need more than just a service- you need a partner who truly gets your business. At Answer United, we go beyond simply answering calls. We bring energy, professionalism, and a personal touch to every conversation, ensuring your customers feel valued and heard. Our goal is to be an extension of your team, delivering experiences that leave a lasting, positive impression on your customers.
We’ve combined advanced technology with a team of highly trained professionals to create a phone answering service that adapts to your specific requirements. Whether booking appointments, processing payments, taking orders, or simply providing information, our flexible solutions ensure your business runs smoothly 24/7. Our remote receptionists, based in the USA, are committed to offering clear, friendly, and efficient service that reflects your company’s values.
Our dedication to customization sets us apart from other answering service companies. We ensure our call answering service is custom-fit for your business, providing more than just message-taking. From small businesses to large enterprises, we deliver personalized solutions that help you maintain strong customer connections.
When you choose Answer United, you’re choosing a reliable partner who understands the importance of every call. Let us help you elevate your customer service and keep your business thriving. Ready to experience the difference? Contact Answer United today.
Award Winning Answering Service
50+ Years in Business
24/7 Answering Service
Customer Facing Dashboard
100% US Based Call Center
No Long-Term Commitments
Frequently Asked Questions
Everything You Want to Know About Answer United’s Telephone Answering Services
1. What exactly is a telephone answering service?
A telephone answering service like Answer United helps your business stay connected by handling your incoming calls professionally and efficiently. Whether it’s taking messages, transferring urgent calls, or scheduling appointments, we make sure your callers always reach a real, live person—24/7.
2. Why should I use a live answering service for my business?
Missed calls can mean missed opportunities. Our live answering service ensures every call is answered promptly, creating a positive experience for your customers and giving you peace of mind—no matter the time of day.
3. Is Answer United available 24/7—even on holidays?
Absolutely! Our trained agents are available around the clock—365 days a year. Whether it’s after-hours, weekends, or a holiday, we’ve got your back.
4. Will my callers know they’re speaking to an answering service?
Not at all. Our professional agents answer the phone as if they’re part of your team, using your business name and customized script so the experience feels seamless to your customers.
5. Can you take messages and forward important calls?
Yes! We can take detailed messages and send them to you by text, email, or through our secure online portal. If a call is urgent, we’ll follow your instructions to escalate or transfer it immediately.
6. Do you offer appointment scheduling or calendar integration?
We sure do. Our team can book appointments on your behalf using your preferred calendar software. It’s a great way to stay organized without lifting a finger.
7. Is your service customized for different industries?
Yes. From healthcare and legal to property management and IT support, we tailor our answering service to meet the unique needs of your industry. We also offer HIPAA-compliant services for medical offices.
8. Can I personalize how agents answer the phone?
Definitely. You can customize greetings, call scripts, FAQs, and escalation protocols. We work with you to ensure your brand voice and customer service standards are met.
9. Does Answer United integrate with my CRM or software?
We support many popular CRMs and scheduling platforms. Whether you’re using Salesforce, HubSpot, or something else, we’ll work to ensure a smooth integration.
10. How much does your answering service cost?
Our pricing is competitive and flexible. Plans start with low monthly rates based on usage, call volume, and your specific needs. No two businesses are the same, and we’ll help you choose the right plan for yours.
11. Are there setup fees or hidden charges?
We believe in transparency. There are no surprise fees—just straightforward pricing and clear communication from day one.
12. Is your service secure and HIPAA compliant?
Yes. For healthcare providers, we offer fully HIPAA-compliant call handling and secure messaging. All data is protected with encryption and strict confidentiality.
13. What kind of support do you offer?
From onboarding to daily support, our team is here to help. You’ll have access to a dedicated account manager, real-time call reports, and a support team that genuinely cares about your success.
Some of Our Valued Customers
Read From Our Testimonials
Our favorite vendor, Answer United! As a growing company with a handful of Customer Care staff inhouse, we had a critical need to find a partner that could handle our call influxes during prime time as well as assist in creating an Emergency Line which our clients could use that would reach our after hours manager. The Answer United group has exceeded our expectations in not only the quality of service, but their ability to make small, custom changes that really boost our ability to provide a higher level of communication to our customers. Looking forward to expanding our business relationship into the 2020 year!
— Jon L.
Best emergency answering service so far. Thanks!
— Alex K.
Very professional staff. Nice & extremely helpful. They were willing to go above & beyond for me when I had a problem reaching my Doctor.
