Answering Services have come a long way
Originally, answering services with nothing more than after-hours secretaries. They would answer the telephone and take a message from the customer without every meeting anyone in the office. Now, they can do so much more, from taking orders to helping schedule appointments for your staff. They can even act as a virtual assistant if you do not have an executive assistance on the payroll or if they need assistance.
Answering Services even help Employees
The answer services offered by Answer United provide more than just a voice when the office is closed. They can even provide help desk support to your employees. They can help with technical support, reset their passwords and even do some remote system monitoring. They can provide you with a report so that you know how often items are breaking in the office and if you need to contact your vendor to extend the warrantee on your office supplies.