Telephone Answering Service | Inbound Call Center | Phone Answering Services

	ANSWERING SERVICE		CALL CENTER
Choosing Answer United as your telephone answering service is a cost effective option for your business. Our well trained agents are available 24/7. We handle your calls based on your specifications using custom scripting. Let us enhance your ability to attract new clients while keeping your current customers happy. Read more…		Answer United has earned a reputation for being a leader in the call center industry. Our award winning, state-of-the art call center features web based agents. We take pride in custom building each account to our clients' specifications. Our call center agents are well trained and provided a professional image for your company. Read more…
	APPOINTMENT / EVENT SCHEDULING		HELP DESK
We offer a unique scheduling calendar that is web based and can be utilized by both your office and our call center to schedule appointments or events. Use it as your day planner or let us schedule your appointments and fill your time slots. We can populate multiple class rooms, training sessions, or seminars; we can even send welcome letters and e-mail reminders to participants. Read more…		Answer United can offer your customer base 24/7 routine or technical help desk support. Outsourcing this function will give you more flexibility to focus on your core business while giving your customers a knowledgeable and satisfying help desk experience. Our level 1 and 2 help desk services are comprehensive including technical support, password resetting, remote system monitoring, and trouble ticket sourcing. Read more...
	ORDER TAKING		VIRTURAL RECEPTIONIST
Our skilled and experienced agents can quickly take your orders. We can utilize your website or we will customize a site on our internal order entry software. Either way our detailed scripting ensures the proper information is gathered. Answer United can also add web chat to your website and help increase your sales! Read more…		Using Answer United as your virtual receptionist creates a seamless extension of your business and frees your staff to focus on your core business. Our polite receptionists are able to greet your callers, take accurate messages and route or transfer calls. Read more…