Choosing a business answering service

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Using a business answering service can be a great way to save money. Times are tough at the moment, so you’ll want optimal value if you do decide to outsource.

Choosing the right service will provide all kinds of benefits. You can quickly increase efficiency and customer service quality – all while saving money.

What to look for in a business answering service

When choosing a business answering service, you should look for flexibility. Your phone answering solution should be tailored to your business in order to provide the most effective end results.

A good service can:

  • Take calls out of hours, 24 hours a day.
  • Look after absentee reporting.
  • Deal with overflow calls.
  • Free up your staff to focus on other areas of work.
  • Deal with you customers competently and professionally.

At Answer United, we do all of the above and much more.

Selecting the right business answering service

If you choose Answer United to provide your solution, your business will be in the best hands.

Customers will receive great service every time.  Our advisors answer 80% of calls within three rings, so you’ll never needlessly lose a customer – even if they ring out of office hours.