Anyone who has been searching for first-rate telephone answering, business answering and messaging services should contact Answer United today. As a nationally recognized industry leader for over four decades, we maintain a staff of award-winning telephone agents for call handling services who have been trained to answer calls in a highly professional manner—the same way you would answer your own business phone. We offer a variety of 24/7 telephone answering, small business answering and messaging services, such as absentee reporting and telephone or call overflow, to many types of industries, including the following:
Answer United’s Full List of Answering Services
24-hour phone answering service supporting industries such as: government, HVAC, medical, & property management, offering message taking, appointment scheduling, & dispatching calls to streamline workload & ensure uninterrupted customer support.
Agents trained in medical terminology & emergency protocols handle calls with precision & compassion. 24/7 live answering, appointment scheduling, emergency dispatch, and HIPAA-compliant messaging, designed to meet the unique demands of the medical field.
Cutting-edge solution that allows employees to report their absences without needing to speak with a live operator. Advanced technology efficiently records & relays absence notifications, streamlining the process for both employers and employees.
Would you like to increase rentals and your bottom line? Maintenance calls running your staff ragged? Let Answer United’s prompt, polite, and personal agents handle your property inquiries and maintenance dispatching 24 X 7.
Professional help will always be just a phone call away. Armed with information you provide, our customer service agents will answer your line and help the caller get the right information for the questions or concerns at hand.
Provides a personal touch for employees who prefer speaking with a real person when reporting their absences. Our trained operators ensure accurate & detailed absence reporting, offering peace of mind & a human connection.
Are you spending more time scheduling appointments and managing your schedule than you are actually meeting with clients or prospects? Our agents will answer your line and schedule appointments and/or provide reminder follow-up calls.
Professional & courteous live call answering support around the clock, ensuring businesses never miss a customer interaction. Designed to handle various communication channels, including phone calls, emails, & website inquiries, offering a seamless & efficient customer service experience.
Continuous support for clients after business hours, ensuring customers always have access to assistance. Enhances customer satisfaction, boosts revenue by enabling transactions beyond regular hours, & improves overall business efficiency by allowing staff to focus on core tasks during the day.
Technology and people combined to answer your line and provide your callers with the nearest location of your store, service center, or dealer.
Answer United’s professional call center agents will answer your line, schedule your seminar, class, conference, or event.
Streamline the claims process, reduce bottlenecks, and enhance customer satisfaction. We follow customized scripts to collect accurate information & guide clients through the necessary steps, ensuring a smooth & efficient experience for both the agency and its clients.
Eighty percent of all business email goes unanswered. Our call center agents will read and respond to your e-mail promptly and professionally.
Never miss a call during peak periods. Increase customer satisfaction and sales. Eliminates the need for additional staff to manage overflow calls. Simply set up your phone system to route to us in an overflow situation and you’re set.
Answer United can provide professional telephone agents to respond to targeted advertising campaigns, website advertising, newspapers, radio, and direct mailings.
Outsource your order taking and let Answer United’s professional call center agents take orders for your products and services.
Don’t let your phones go unanswered during a disaster to your business or community. Ready Agents will answer your lines in any crisis.
Answer United’s customer service offers a live operator for every call, providing 24/7 telephone & online support. We enhance customer experience, increase revenue, & establish a competitive advantage for businesses of all sizes.
24/7 availability for customers to voice their concerns, handled by award-winning virtual receptionists who provide instant responses. Includes custom scripting, message dispatching, & an online dashboard for monitoring feedback trends & identifying priority complaints.
Support services such as after-hours call answering, overflow call management, emergency dispatch, virtual assistant support, email management, order processing, appointment scheduling, & event registration, all designed to meet the evolving demands of clients and reflect positively on the brand.
Professional agents will answer your line and record the name and address of the caller requesting your catalog, literature, or other information. Focus on your core operations while saving time & resources.
Available 24/7, providing speedy notification services, accurate information delivery, and adherence to specified protocols to ensure the best emergency dispatch service for your business.
With a focus on solving clients’ problems using advanced software & an experienced IT department, we work with you to gauge timeline, cost, & execution details, ensuring the project’s success before taking it on.
Handling large call volumes & focusing on precise documentation to address customer concerns. We have managed recalls for Fortune 500 companies, providing a 24/7 product recall hotline & customized scripts to help restore client trust.
