Answer United can dispatch calls to your business 24 hours a day, 365 days of the year. Dispatching can be done in a variety of ways, let’s explore them.
Open 24 Hours, 7 Days A Week
Answer United can dispatch calls to your business 24 hours a day, 365 days of the year. Dispatching can be done in a variety of ways, let’s explore them.
Caller Calls Into Your Business
Answer United Live Agent Answers Line
Based on Your Selected Dispatch Option, We Dispatch the Message or Caller to You
Text / Email Dispatching
For less urgent messages, the message is simply sent via text or email to single or multiple recipients. A reply is not required.
Reply to Text / Email Dispatching
Message is sent via text or email to the on-call staff. The on-call staff replies to the text or email. If there is no response after a set amount of time, a call is places. A cost-efficient options; saves most of the cost of a call out.
Call Out Tree Dispatching
Answer United follows a step-by-step program to deliver messages. This is customized by you to meet your needs.
miSecureMessages
A HIPAA compliant app used by most of our medical facilities. miSecureMessages allows you to see when the case is sent, delivered and read. A cost-efficient option; it saves the cost of a call out. Another feature of the app is you can chat with coworkers, all within the secure app.
