Stockton, California Answering Service
Answer United is here to help your business reach the next level through the best possible customer service. Outsource your incoming phone calls and other messages to our Stockton answering service and we will represent your business with unparalleled professionalism. If you own or manage a business of any type, you will greatly benefit from our customer service specialists. We serve businesses small and large, spanning a litany of industries and niches.
Affordable Customer Service That Makes a Difference
Our Stockton answering service is unique in that it provides prompt interactions from actual human beings as opposed to an automated system. Instead of letting incoming calls sit on hold, we answer within three rings or less nearly every single time without exception. Our timely and effective customer service makes a meaningful difference in terms of customer retention and your business’s profitability.
Crunch the numbers on the cost of in-house receptionists, compare those figures to the cost of our Stockton answering service and you’ll find our team is cheaper. Our Stockton answering service doesn’t require expensive perks. Unlike internal receptionists, we don’t require health insurance, retirement plans, sick days, vacation days or other expensive benefits.
Rather, we work at an affordable rate that empowers you to pass on the savings to your customers. The end result of our Stockton answering service is a mutual benefit to your business, your customers and our team.
Service Tailored to Your Specific Company
Your business is not the same as that of the competition. The responses to your customers’ inquiries and concerns should not be the same as those provided to the customers of other businesses. Instead of reciting the same responses over and over again, our team is willing to work from a script unique to your idiosyncratic business, products, services and customers.
Create a call script for our team to follow and we will adhere to it during each phone conversation with customers, prospects, business partners and other parties who reach out to your business. Our team is also willing to work from script when interacting with others through live chat messages, emails, text messages, social media messages and other forms of communication.
Service Around the Clock
Your business can separate itself from the rest with 24/7/365 customer service provided through our Stockton answering service. We field incoming calls as well as other messages sent through a variety of platforms morning, day and night. This way, your business will absorb the business lost by other competing companies that limit their hours of operations to 9 to 5.
Simply tell us the hours you want our team to be available to field incoming calls along with other messages and we’ll always have someone available to answer questions, solve problems, set appointments and address concerns. Our responsive customer service specialists take pride in answering questions in a timely and accurate manner. We typically pick up calls in three rings, rarely put callers on hold and deliver accurate information that inspires customers to keep coming back to your business for more.
Trustworthy Customer Service
Whether you own a medical practice, a retail business, an e-business or another type of company, you need a group of customer service specialists worthy of your trust. We go to great lengths to develop rapports with our clients and their customer bases. Our track record of success is a testament to the merits of our Stockton answering service.
If you need a team of professional, mature and respectful customer service representatives to schedule appointments on your behalf, you have found it in Answer United. We coordinate appointments for medical practices and businesses of every type. Our team takes messages, manages calendars, solves customer problems and responds to inquiries with detailed language as presented in your customized script. In fact, our team is even trusted by medical offices to refill prescriptions in an accurate and timely manner.
Our professionalism presents your business in the best possible light, helping you earn the trust and respect of potential customers and also retain the business of current customers. We take pride in the fact that our current clients often point to the quality of our Stockton answering service as the reason why their customer retention rate is so high.
Our overarching goal is to serve our clients’ customers in a way that inspires them to spread the word to others. Give our Stockton answering service a try for yourself and you’ll find it doesn’t take long for your business to build momentum that eventually becomes an unstoppable critical mass, boosting your bottom line all the more.
Contact Our Stockton Answering Service
Reach out to us today to get the ball rolling on inbound call answering tailored to your company. You can contact our Stockton answering service by phone at 800-937-5900. If you prefer to reach our team online, complete our contact form and we will be in touch at our earliest convenience.