Answer United: Reliable, Professional Answering Services for San Jose, CA
Answer United is a full-service provider that creates communications solutions for businesses in San Jose, CA. We provide live 24/7 calling, medical answering services, order entry, help desk, live website chat, and seminar and event registration. Answer United also provides appointment scheduling for medical offices and counseling services as well as bilingual call services to cater to the needs of America’s diverse population.
24/7 Live and Automated Answering Support for Your San Jose, CA Business
At Answer United, one of our most popular services is our 24/7 live answering service. Live answering is important for businesses of all sizes to run efficiently while providing customers with a straightforward, simple process when contacting your company for help, questions, or complaints.
With our live answering services, you can rest assured that your business will be covered from morning through night, and in case of emergencies. We offer a variety of service packages to accommodate all needs for businesses in the San Jose, CA area.
Automated answering is also available to provide you with a full range of support services depending on your business’s needs. Many of our clients find that a combination of live and automated answering services is the best way to go. With Answer United on your communication team, you can rest assured knowing that you’ll have our fifty years of experience and expertise backing up your company.
Medical Answering Services and Order Entry in San Jose, CA
Answer United also provides medical answering services to answer your client’s questions, book appointments, and handle urgent matters swiftly and compassionately. We offer a variety of medical answering services and order entry packages to suit your needs. Our staff is fully HIPPA compliant, ensuring the safety of your patients and the privacy of their information.
In addition to medical answering services, we also provide order entry for clients looking for an efficient way to process orders for goods and services. We provide these services around the clock, so you’ll never have to fear missing a customer or losing out on an opportunity to process an order. Our team takes expert care of your customers while taking their orders to make the entire process as smooth and simple as possible.
Live Chat Capabilities with Answer United
Maintaining a strong online presence is critical these days for companies that want to thrive. Being able to attract new customers and hold their interest through features on your webpage can significantly improve their chances of becoming a part of your loyal customer base.
Live chat is a service we provide to make the process of communicating with your San Jose, CA customers easier. This feature enables them to contact you without having to pick up a phone or send an email, saving time and effort on both ends. You can use it for customer service purposes, such as answering questions about products they want to purchase from your site or providing information that will help make their checkout experience faster and more efficient.
Live chat is also helpful for promotional reasons because it allows you to engage in conversations with new people who are just browsing around on your webpage but haven’t committed themselves. It’s been shown through studies that live chat has excellent conversion rates when combined with other methods of communication like emails and phone calls. What does that mean for you? More revenue opportunities!
Email solutions for your San Jose, CA Business
At Answer United, we also provide email reading and response services. If you find that your inbox is piling up with unanswered emails from customers or potential clients, it could be that you’ve reached the point where you’re not able to keep up with the high volume of messages. This is where we come in. We can provide assistance by reading and responding to your emails so that you don’t have to worry about it. Thanks to the system we use, we’ll keep your inbox tidy, too!
Answer United Provides Bilingual Answering Services
San Jose, CA has a diverse community and a large percentage of the population are more comfortable speaking Spanish than English. It’s also been estimated that around 38 million people in the United States speak Spanish. That’s why we provide bilingual answering services for your San Jose, CA business.
Communication is about more than providing answers – it’s about connecting with your customers. Providing services, answers, appointment booking, and other communication services in their own language can go far to foster a sense of trust and appreciation for your company.
Your Solution to Constant Communication in San Jose, CA
If you’re looking for professional, reliable services at an affordable price, then call us today or fill out our online form with questions about our company or services you need. We have over 50 years of experience in the industry and will be happy to help you set up a custom plan that suits your needs!
After Hours Dispatch
Live Absentee Service
Automated Absentee Service
Email Read & Response
Inbound Call Center
Product Recall Call Center
Reservation & Event Registration