Small business owners often find enjoyment in being able to set their own working hours and schedules. You cannot ignore your customers, however, and need someone available to answer telephones and provide customer support when you are not in the office, after hours, and on weekends and holidays. You can choose the level of support you require and select only those services you desire for the operation of your small business.

Business Answering Services Provide Virtual Admin Support

Besides answering telephones and taking messages, business answering services offer other business solutions. You can use an answering service like Answer United to provide virtual receptionist and administrative duties, including routing phone calls, transferring calls, taking messages, scheduling appointments, and taking orders. You can choose between different message delivery options and even have the answering service contact on-call staff when you are away.