Having your own website provides your customers with another method of gaining access to your products and support anytime they are online. Most websites feature options for filling out an online contact form or provide a toll free telephone number. When you are looking for other types of support options to feature on your website, you will want to consider offering live call back support and online chat support. You can find these additional services available from our online answering service, which enables you to offer 24/7 support.
Offer Evening and Weekend Support Options with an Online Answering Service
When one of your customers has a problem or needs help, it can be difficult getting support outside of normal business hours. This problem is further complicated when your customers work the same hours which your business is open. One solution which allows you to provide support in the evenings and weekends is by offering support from an online answering service, available from us, here at Answer United.