Providing Doctors with Live Telephone Answering Service 24/7
Answer United is HIPAA compliant and has been supplying comprehensive phone answering service to Physicians for over half a century. Whether you own a small Physician’s Office or you have a large staff of Doctors with demanding needs, Answer United’s live physician answering service helps with call overflow, appointment scheduling, after-hour and weekend coverage, appointment reminders, and Doctor Referral assistance.
Answer United can help you simplify your responsibilities by taking over many of the physician answering service jobs that take up your valuable time while simultaneously saving you money. If callers can’t get through to the doctor’s office, this will likely lead to complaints or lost business. Our Physicians answering service aids with managing emergencies as well as day-to-day responsibilities associated with your office.
Empowering Patients with the Information They Need
Not everything is a medical emergency or requires an office visit. And if your patients don’t have an issue that needs to be addressed in person, then they’re likely not going to want to schedule an office visit. It goes without saying how difficult it can be for a doctor to answer questions or calls as they come in from their patients – and nurses often get overwhelmed too. That’s where it makes sense to partner with Answer United when it comes to patient management.
We pair our agents with the businesses and industries that they’re experienced in, so you can rest assured you’ll have credible, quality representation. After gaining some information, we’re capable of offering advice, suggestions, scheduling appointments, refilling prescriptions or connecting patients with a healthcare professional for further input or information. Let us handle the busy work so that you and your staff can focus more on what you do best!