Running a business means having a never-ending to-do list.
There’s always something more urgent. A customer needs attention. An employee needs help. An invoice needs to go out. A project needs to get finished.
And somewhere on that list is probably something you’ve been meaning to take care of for a while:
“We really need to get an answering service.”
You know your calls aren’t always being answered the way you’d like. You know your team could use some help. You know having someone available after hours, during busy periods, or when employees are away would make life easier.
But it keeps getting pushed to the back burner.
Maybe you assume getting started will be complicated.
Maybe you think it will take weeks to set everything up.
Maybe you’re just waiting for things to slow down.
Here’s the good news:
Getting started with Answer United is surprisingly simple.
Four Simple Steps and You’re on Your Way
We don’t believe getting help with your phones should create another complicated project for your business.
Our application for service is just one page, with a few simple checkboxes to select the services you need.
After that:
1. Complete the application
It’s one page of information and a few selections. Once that’s completed, your service agreement is taken care of.
2. Pay your invoice
Once payment is received, we’re ready for the next step.
3. Complete our one-page intake form
This is where you tell us how you want your calls handled. We gather the information our customer service team needs to represent your business properly.
4. Have a brief onboarding call
You’ll speak with our customer service team to review everything, answer questions, and make sure we’re ready to handle your calls the way you want.
That’s it.
The faster these steps are completed, the faster you can get on service.
Then We Do the Heavy Lifting
Once you’re up and running, something pretty great happens:
You don’t have to think about us very much.
That’s exactly how it should be.
Think of Answer United as your busy elves working in the background.
We’re there answering your calls, taking messages, helping customers, scheduling appointments, following your instructions, and making sure your callers aren’t left wondering if anyone is going to answer.
You can think of us as an outsourced receptionist or customer service employee, without having to hire, train, schedule, and manage another employee.
And because you’re paying a small per-minute fee for the time we’re actually handling your calls, you can get professional coverage without adding another full-time employee to your payroll.
One Less Thing to Worry About
For a small business owner, this can make a bigger difference than you might expect.
You don’t have to worry about:
- Who is answering after hours
- What happens when an employee calls in sick
- Who covers the phones during lunch
- What happens when everyone is busy
- Who answers when you’re on vacation
- Whether a potential customer is going to voicemail
Instead, you know someone is there.
And your customers get the experience they deserve.
Our Customers Tend to Stick Around
There’s another reason we don’t want the setup process to be a barrier:
Most of our customers stay with us for a very long time.
Once a business gets accustomed to having dependable phone coverage, it becomes one of those services they don’t want to live without.
That’s because we’re not just answering a phone.
We’re becoming an extension of your team.
We learn how your business works, how you want calls handled, and what matters to your customers. Then we quietly do the work in the background while you focus on everything else.
So, What’s Holding You Back?
If you’ve been thinking about getting an answering service for months—or even years—maybe it’s time to stop thinking about it and simply get it done.
You don’t need to spend weeks figuring it out.
You don’t need a complicated implementation project.
You don’t need to hire another employee.
You just need to get started.
Complete the application. Take care of the invoice. Fill out the intake form. Have a quick onboarding call.
Then let us take it from there.
Cross It Off Your List
There’s always going to be something else competing for your attention.
But having your calls covered shouldn’t have to stay on the to-do list forever.
Let Answer United handle the phones while you handle your business.
Get started today and let your busy elves go to work.
