🏆 Answer United: 28-Time ATSI Award Winner for Excellence
At Answer United, we’re proud to be recognized by the Association of TeleServices International (ATSI) with their prestigious Award of Excellence—28 years in a row.
This national honor celebrates call centers that consistently deliver top-tier service. But what does that mean for you as a client? Peace of mind that your calls are being handled with the utmost care, professionalism, and accuracy.
📌 What Is the ATSI Award of Excellence?
The ATSI Award of Excellence is a third-party, independently judged evaluation that sets the benchmark for answering service providers across North America.
Each year, anonymous “mystery callers” score answering services on:
📞 Speed of Answer – Fast response times (typically within 3 rings)
🤝 Professionalism – Friendly, courteous interactions
📝 Message Accuracy – Precise and complete message taking
📚 Client Knowledge – Familiarity with custom protocols
✨ Overall Impression – A polished, helpful experience
🏅 Only those who score above a strict performance threshold receive the award.
✅ Why This Matters to You
This award isn’t just about industry recognition—it’s about delivering results for your business:
✔️ Proven Quality – Evaluated and validated by independent judges
✔️ Consistent Performance – Not just once, but 28 times
✔️ Your Customers Are in Good Hands – Every call handled with excellence
We don’t just promise exceptional service—we prove it, year after year.
🏅 28-Time ATSI Award Recipient
We’ve proudly earned the ATSI Award of Excellence for 28 years, making us one of the most decorated answering service providers in the industry.
🎖 Award-Winning Years Include:
2025, 2024, 2023, 2022, 2021, 2020, 2019, 2018, 2017, 2016
2015, 2014, 2013, 2012, 2011, 2010, 2009, 2008, 2007, 2006
2005, 2004, 2003, 2002, 2001, 2000, 1999, 1998
🌐 See for Yourself
Want to verify our excellence? 👉 View our name on ATSI’s official Award of Excellence Winners list
📣 Ready to Experience Award-Winning Service?
Don’t leave your customer experience to chance. Partner with a team that’s nationally recognized for answering service excellence—year after year.
👉 Contact Us or Schedule a Free Demo today.
