Answer United Wins 2021 ATSI Award of Excellence: Year Twenty-Four Onyx Plus
In 2021, Answer United proudly earned the ATSI Award of Excellence for the 24th time overall, celebrated as the prestigious Year Twenty-Four Onyx Plus Award. This recognition reflects our unwavering commitment to providing dependable, professional answering services even as businesses continued to navigate the lasting effects of the global pandemic.
🏆 About the ATSI Award of Excellence
The Association of TeleServices International (ATSI) presents the Award of Excellence to answering services that demonstrate the highest levels of customer care. Over six months, independent judges evaluate “mystery calls” for accuracy, professionalism, tone, and overall service quality. Only companies with an average score of 80% or higher receive this distinction — making the award a true mark of excellence in the industry.
Why 2021 Stands Out
The year 2021 required businesses to remain agile in the face of ongoing change. Answer United continued to provide reliable virtual answering services and remote call handling solutions, ensuring clients could stay connected to their customers without disruption. Winning the Onyx Plus Award for the 24th time underscored our resilience and dedication to helping clients thrive, even in uncertain times.
24 Years of Award-Winning Service
Achieving the ATSI Award of Excellence for the 24th year reinforces Answer United’s position as one of the nation’s most trusted answering services. Each award year reflects our ongoing investment in training, technology, and quality assurance — ensuring our clients benefit from consistent, professional service they can count on.
Our Ongoing Promise
Since 1960, Answer United has been more than just an answering service — we’ve been a long-term partner to businesses across industries nationwide. Winning the 2021 Year Twenty-Four Onyx Plus Award reaffirms that our clients can rely on us for unmatched professionalism, reliability, and care.
👉 Discover the award-winning difference for yourself. Schedule a demo today and see why businesses continue to trust Answer United year after year. Get started with our services today and experience the award-winning difference.
