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      • Inbound Call Center
      • Order Taking
      • Product Recall Call Center
      • Reservation / Event Registration
  • Industries
    • Consulting & Counseling Firms
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    • Funeral Home Answering Service
    • Government Answering Service
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Blog

  • Monday, May 5th, 2025

    A Virtual Receptionist Can Help With Cost Reduction

    The prospect of an increase to minimum wage in the United States means increasing business costs. The current federal level minimum wage is $7.25 and has been there since...
    Read More
  • 5 Things You Didn’t Know about our Call Center
    Monday, May 5th, 2025

    5 Things You Didn’t Know about our Call Center

    Everyone loves a good list, so we thought we would share five fun facts you didn’t know about Answer United’s call center and answering service. 1. Answer United is...
    Read More
  • Monday, May 5th, 2025

    Should I use a Live Answering Service or an Integrated Voice Response (IVR)?

    Excellent customer communication is key in today’s world. If communication is lackluster or deficient, customers might hesitate to purchase your services or products. Because of the importance of effective...
    Read More
  • Monday, May 5th, 2025

    10 Questions to Help You Hire the Right Call Center

    We have been fortunate to be in this business for close to 60 years. In our humble opinion, this experience has given us some wisdom.  We have translated that...
    Read More
  • Monday, April 28th, 2025

    Is Answer United Based in the United States?

    Knowing where your answering service company is located is an important piece of information you should know before you sign on the dotted line. If you value connecting your...
    Read More
  • Friday, April 18th, 2025

    Significance of 24 Hours Answering Services

    Today, with the advent of technology as well as innovation, most of the businesses that run from a city have to remain accessible to their clients 24/7. They should...
    Read More
  • Friday, April 18th, 2025

    Importance of Healthcare Answering Service to Serve Your Patients

    A potential client makes the first contact with your company through a simple phone call. If that gets unattended or answered by a recorded message or by an untrained...
    Read More
  • Monday, January 27th, 2025

    Scaling Your Business with Remote Virtual Receptionist Services

    How Answer United Can Help Businesses Scale with Virtual Receptionist Services In today’s fast-paced business landscape, companies must find ways to efficiently scale operations while maintaining exceptional customer service....
    Read More
  • Monday, January 27th, 2025

    Absentee System for Employee Call Offs, Automated or Live?

    Answer United’s in depth experience with Absentee Reporting has caused us to debate this question frequently internally.  Since it’s such an exciting topic for us, we figured you would...
    Read More

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    Answer United
    2015 W Crosstown Pkwy
    Kalamazoo, MI 49008
    Phone: (800) 937-5900
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