Las Vegas Answering Services
No matter what size business you run, it’s important to make sure you’re presenting a professional front when customers, clients, and even potential financial backers call in. We know that can be easier said than done, however, with the many avenues for communication available to customers today.
These days, customers need to be able to reach you by phone, email, instant message, and even text. As more Las Vegas companies move to multiple methods of communication with the goal of 24/7 accessibility, businesses that don’t adjust might find themselves left behind.
So how do you increase your customer service capabilities without massively impacting your overhead or your bottom line? That’s where Answer United comes in and provides the solution.
Cost-Effective Las Vegas Answering Services
If you were to open more lines of communication for your customers, what lines would those be? Would you set up a customized voicemail system so their calls always have a place to go? How about a live chat option to help with web traffic on your website? What about 24/7 live answering to take orders, set appointments and meetings, and register event attendees around the clock?
Any of these options are excellent but if you’re not careful, they could require a lot of upfront costs. If you’re planning on hiring Las Vegas support personnel for these tasks, you’ll need to hire at least one, but up to three or more, full-time staff. That means you’ll have a full-time salary to pay, extra expense and overhead for office space, paid time off, insurance, health care costs, and more. This is often so cost-prohibitive that many companies decide to forgo it altogether.
At Answer United, we can handle any one or all of those lines of communication for a fraction of what it would cost you to hire full-time staff. We’re available 24/7, providing as much as three times the amount of coverage one single employee could provide. We’ll never ask you for vacation time, sick days, or holidays. In short, Answer United never quits and we’ll make sure your Las Vegas business stays open even when you’re not there.
Customizable Answering Services for Las Vegas Businesses
If you could change one thing about your customer or client communication lines right now what would it be? At Answer United, we provide a whole range of answering service solutions for you to choose from or combine into a customized package. We provide answering services such as:
– Call Answering
– Appointment Reminders
– Email Reading and Response
– Dealer Location
– Medical Answering Services
– Live Web Chat
– Help Desk Services
– And much, much more!
Our goal at Answer United is to partner with you to help your Las Vegas business operate smoothly, open up common bottlenecks, and help you thrive. We take on the roles and tasks many employees are given on top of their regular work so they can get back to their jobs and you can focus on what you do best – running your Las Vegas company, managing your employees, and building your business.
At Answer United, we work with each Las Vegas business to come up with a customized plan that works best for you. Whether you want a voicemail system that seamlessly directs incoming callers to the correct department, live chat for your website, live calling, or something else entirely, Answer United has the dedicated, qualified answering service specialists to assist you.
Medical Answering Services for Las Vegas Medical Practices
As a medical practice, you know how critical it is to answer patients when they need you. Whether they need to refill a prescription, change an appointment time, or ask an urgent question, they need clear lines of communication with your office.
Answer United works with medical offices around the nation and we’ve come up with a unique system to help your Las Vegas office keep track of appointments, calls, messages, and urgent callers. As with our regular services, we can help you customize medical answering services to provide exactly what you need when you need it.
Do you want a voicemail service for prescription refills? We can do that. An option for appointment reminders? We can do that, too. Want help with keeping track of your on-call physicians and routing urgent callers to the right medical professional? Answer United is there for that, too. We can even provide instant messaging for on-call physicians using your preferred communication methods such as a cell phone call, text message, instant message, page, or PDA.
What’s even better is that our answering service is HIPAA compliant so you can rest easy, knowing your patients’ information is always private and safe.
Give us a call today to find out how our answering services can help your Las Vegas business!
