Whether you a small business owner or the head of a human resources department, making sure you have a full workforce for the day can be a time-consuming task. However, instead of handling all of that on your own, hiring Answer United to manage your employee absences on a daily basis is a wise business investment. However, do a search on Google for Employee Call-Out Services, and you will find that a lot of the services available use the same terminology interchangeably. In this post, we look at the different terms you might search for when looking for help and how Answer United labels those services, including:
- Employee Call-Out Services
- Employee Call-In Services
- Employee Call-Off Services
- Employee Absentee Services
Employee Call-Out Services
Accidents, emergencies, and sicknesses happen, which is why an employee call-out service can help your business stay productive even when you’re not open. Employee call-out services, such as Answer United’s, will answer calls from your employees and record their absence if they are unable to show up for work, regardless of the time of day, so there are no surprises first thing in the morning. They will also track the frequency of employee absences and the reasons for missing work.
The term “call-out ” is also used in some industries in the opposite direction: the employer “calling out” to their employees not to report for work that day.
Employee Call-In Services
Of the terms being discussed in this post, “call-ins” can be used in various ways. Depending on the industry, when an employee calls-in, it means the employee is calling the business and employee that they will be absent or late for work, similar to calling-out. Those two terms are interchangeable because they describe the action being performed. However, call-in can also be used as the act of an employer reaching out to employees to come in for a shift to fulfill vacancies.
Employee Call-Off Services
Similar to Call-Out and Call-In services, Employee Call-Off services can also take on a double meaning. The most used version of the term is similar to the ones above, when an employee calls their company to inform them of their absence. However, in some cases, it can be used to describe when an employer no longer requires an employee to work a shift (i.e. calling off employees from arriving to work).
Employee Absentee Services
Employee absentee services is the one term that is least interchangeable among the four, since it describes the service provided: handling and recording employee absences. Answer United is recognized for our Absentee Recording Services, which offer businesses the option of live absentee services and automated absentee services.
In summary, all four terms discussed are relatively similar in meaning, but may be used depending on the industry or region. Regardless of the term your company uses, Answer United widely recognized as one of the best providers of absentee services. Compare our Live and Automated Call-Out Services Here.
Interested in learning how large factories are using Answer United to streamline their call-outs? Read this article!
