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Call Center Technology | Mass Communication Services

Broadcasting Messages to Your Customers or Employees

Maximize outreach with high-capacity communication technology that delivers instant, synchronized updates to your entire workforce or customer base. Send texts or automated calls to large groups in seconds—ideal for urgent alerts, schedule changes, service updates, and more.

Breaking News or Changing Plans? How Are You Communicating to Your Staff?

When plans change fast, shutdowns, emergencies, or recalls, your team needs clear direction. Email alone isn’t instant. Texts and automated calls reach employees immediately and can be targeted by team, department, or company-wide. Answer United makes urgent internal communication simple and fast.

Enterprise Announcement Line

The Enterprise Announcement Line is built for spikes in call volume; this dedicated line supports thousands of callers at once and delivers real-time recorded updates. Perfect for weather alerts, closures, schedule changes, or any urgent notifications to employees or customers.

Voice Broadcast Feature

Streamline your communications with the Voice Broadcast Feature, delivering instant, automated alerts to your entire network. This scalable tool ensures every contact receives a consistent, professional message, complete with automatic voicemail delivery, and integrates seamlessly with our Text Broadcast and Enterprise Announcement Line services for a unified, multi-channel response strategy.

Text Broadcast Feature

Maximize outreach with the Text Broadcast Feature, which allows you to send instant, coordinated SMS updates to any group, from specific shifts to your entire organization. Whether used as a standalone tool or integrated with our Voice Broadcast and Enterprise Announcement Line services, it ensures your team receives critical information simultaneously for seamless communication.

United States Based Call Center

Answer United is one of the most reputable answering services in the industry, providing live telephone answering service, call center services and outsourcing services for over 60 years. With 24/7 live answering services, we serve thousands of customers all across the United States. Answer United works with clients that range from small businesses to Fortune 500 companies with large call volumes. We are an award winning, US based call center.

Contact Answer United Today

When it comes to communicating important and timely news, don’t just think an email is the only thing you should do. A good, effective plan should include more timely methods of communication, such as text messages and automated phone calls. That’s where Answer United can help. For more information about Answer United’s mass communication services, contact us today at 800-937-5900.

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Accreditations & Memberships

Better Business Bureau A+ Call Center and Answering Service ATSI Award Winning Call Center US-Based Call Center HIPPA Compliant Phone Answering Service