Business Answering Services for Naples, Florida
Are you looking for cost-effective ways to keep your business or your medical practice ahead of your competitors? Do you want to provide your Naples, Florida customers and clients with new ways to interact with your business all while saving on expenses? What about helping yourself out by having a 24/7 secretary without hiring a full-time staff member?
If this sounds too good to be true, we’re here to assure you, it’s not! At Answer United, we provide premier answering services to companies of all sizes from the health industry to government, the service industry, and more.
Fully Customizable Answering Services for Naples, Florida Businesses
Every business has different answering service needs. Small businesses and startups might need live answering to present a professional front and free up personal cell phones. Larger corporations might want to combine a customized voicemail system with live web chat and after-hours live answering. Still, other businesses might want to take advantage of help desk services, dealer location services, order entry, and event registration.
No matter what you need for your Naples, Florida company or small business, Answer United has the answering service solutions. We work with each business to help you come up with a plan that best fits your needs and your budget, so you get and pay for what you want. Answer United is dedicated to helping each Naples, Florida business succeed and function smoothly and we know that only comes in partnership. That’s why we work with you to come up with a specific plan, rather than applying a one-size-fits-all mentality to your services.
Answer United offers a wide variety of answering service solutions such as:
– Live Call Answering
– Voicemail Management
– Live Medical Answering
– On-Call Physician Management
– Help Desk Services
– Live Web Chat
– Email Reading and Response
– And so much more
If you have a communication need, we can come up with the perfect solution for your Naples, Florida business.
Affordable Naples Answering Service Solutions with Answer United
Many Naples, Florida businesses assume that answering services will be too expensive to make it worthwhile. However, when you look at all the services received and the expenses saved, you’ll see how much you save in the long run.
If you were to hire full-time staff to provide the kind of coverage Answer United can provide, you’d need to hire a minimum of three full-time employees. In addition to their salaries, you’d expand overhead, office space, and your bottom line due to taxes, insurance, time off, sick leave, and other financial responsibilities that come with hiring more employees.
With Answer United, on the other hand, you get 24/7 coverage for what it might cost to hire one employee with an eight-hour shift. We’ll never take time off, ask for sick days, or need a vacation. When we partner with your Naples, Florida business, we’ll never stop working for you. That means your business keeps running, even when you’re out of the office or on vacation.
The best part is that you only pay for the time used. We don’t charge you for the time we’re not answering your calls, writing emails on your behalf, or helping your customers and clients.
Answer United Provides Medical Answering Services for Naples Health Care Facilities
If you run a Naples, Florida clinic, a hospital, or medical practice, you know how important it is to be available to your patients and clients. But you’ve also experienced times when you’re not available to answer phones and your staff is out to lunch.
What can do you do to provide better lines of communication? Hire Answer United! We can help you set up customized voicemail systems to handle needs like prescription refill requests. We can also handle overflow and after-hours calling to reschedule appointments, request appointments, and answer questions about your Naples, Florida practice.
Do you want an updated system to handle transferring urgent calls to the correct on-call physician? We can handle that, too. With our answering services, we can provide an on-call management system that allows you to change and update on-call physicians from wherever you are. You can also retrieve messages, sort through them, and address them in any order you choose.
Urgent callers can be forwarded to your on-call physician through our services via your preferred communication methods such as a cell phone call, a text message, an instant message, a page, or a PDA message.
Since we’re HIPAA compliant, you can utilize our services with confidence, knowing that your patient’s information is always safe and private.
Naples Answering Service Solutions for Your Customer Service Needs
We are proud to come alongside Naples, Florida businesses and provide answering services that keep companies at the top of their industries. No matter what answering service need you have, we can come up with a customized solution to help.
After Hours Dispatch
Live Absentee Service
Automated Absentee Service
Email Read & Response
Inbound Call Center
Product Recall Call Center
Reservation & Event Registration