Memphis Answering Services

Do you want to provide more lines of communication for your Memphis, Tennessee customers? How about enabling order placement or even registration around the clock? Perhaps you’d even like to offer live webchat or help desk services.

It can be difficult to provide these things when your only option is hiring more on-site staff. Even if you hired three full-time staff members, you wouldn’t be able to provide the kind of 24/7 coverage you want without dramatically increasing your bottom line. So, what’s the solution?

You might be surprised to hear that all the above services and more can be offered without dramatically increasing your bottom line when you hire an answering service like Answer United.

Improve Customer Service and Save Money for your Memphis, Tennessee Business

Providing services like 24/7 live answering, web chat, and customized voicemail systems might sound cost-prohibitive. That’s why we know you’ll be surprised to learn that all of these services can be provided to your Memphis, Tennessee customers for around the same price as hiring one full-time employee who only works 40 hours a week. That’s three times as much coverage for less than a third of the cost.

With Answer United, you don’t have to worry about sick time, vacation days, health insurance, 401K contributions, or anything else that typically contributes to your bottom line. Instead, you can choose a plan that provides exactly the services you need and charges you only for the time our agents are answering calls or emails on your behalf.

What can Answer United provide your Memphis, Tennessee business? We offer answering services including:

        Live call answering
        Help desk services
        Order entry
        Event registration
        Dealer locations
        Property management
        Appointment scheduling
        Insurance claims
        And much more

If you’ve determined there to be an area of communication in your business that is lacking, our answering services can step into the gap and get you functioning fully once again.

Professional Medical Answering Services for Memphis, Tennessee Practices

No matter what type of medical service you’re in, providing clear lines of communication is vital to provide your patients with peace of mind. But you can also find that you and your fellow staff members don’t have the kind of time required to handle every incoming call, request, and need. That’s where Answer United can step in.

We can work with you to come up with customized voicemail systems to handle common requests such as lab results and prescription refills. We can also provide live call answering for basic questions about your Memphis, Tennessee practice and appointment reminders or changes, and urgent calls.

With our on-call system, you can keep your on-call physician schedule up to date and change it as needed whether you’re in the office or not. We can then route urgent callers to the correct on-call physician using whatever method you prefer such as instant messages, texts, cell phone calls, PDA, or pagers.

Answer United’s medical answering services are 100% HIPAA compliant, so you can rest assured knowing your patient’s information is safe and private.

Custom Answering Services for Memphis, Tennessee Businesses

No two businesses are alike, and that’s why we at Answer United work with each one to come up with a customized plan that works best. We will work with you to determine what types of service your business can benefit from and the type of plan that gives you the most bang for your buck. You can mix and match or combine services any way you need.

Since we have expertly trained answering service professionals, we can handle a wide variety of answering service needs that many call centers can’t such as medical services, property management, and insurance claims.

When you hire Answer United, we’ll also work with you to develop a custom script so we’ll sound exactly the way you want us to when we talk with your customers. It’s our goal to develop trust and customer relationships through every interaction and one way we do that is sounding just like we’re one of your Memphis, Tennessee receptionists.

Whether you want us to use certain words or phrases, your company name, or other special requests when speaking with your customers, we’ll work with you to make it happen. Our agents are your agents when we talk with your customers and clients.

Answer United: Your Solution for Memphis Answering Services

Whether you need a voicemail system, live answering, or another value-added service such as email reading and response or live web chat, Answer United has the solution for your Memphis, Tennessee business. We have more than 50 years in the business and we’re proud to represent companies across the nation.

Give us a call today and let’s see how our answering services can help your Memphis, Tennessee business function at its best.