Choosing to hand over responsibility for your phones is a big decision.
While there are significant savings to be made by using a physicians answering service, you need to be able to trust the company you enlist.
What to expect from a physicians answering service
Will your callers be treated in the right way? Will every call be answered? Will people be able to book appointments?
These are all common questions that physicians who consider adopting our answering service ask us.
Fortunately, the answer to all of the above is a resounding yes. As long as you choose the right company, your callers will be given an excellent standard of service and have the facility to book appointments – even out of hours.
How a physicians answering service works
Answer United can provide you with whatever level of physicians answering service you need. Whether you require weekend coverage or an overflow facility, no call will be neglected.
Calls will be forwarded directly to our team of outstanding agents, who are highly trained and courteous.
They will then be able to book appointments, or take messages that can be delivered straight to whoever is on call.