A medical answering service should be HIPPA compliant in order to respect the privacy of your patients. The services offered by this type of answering service can vary from medical profession to the next, as each health care provider chooses what types of services they require. Some may only want calls answered by a live person after hours when no one is in the office, while others need may need an additional level of service, like appointment scheduling help.
Medical Answering Service Offers Variety of Services
While you might think that a medical answering service only helps with emergency calls and after hour calls used by doctors, there are other solutions to help any size health care organization. When you use Answer United , you can get virtual receptionists, call center support, and appointment scheduling as well as the features that most answering services provide.