When you call a business with a question, concern, or for other assistance, you expect to talk to a live person. However, you may have to navigate through complicated phone options or speak into the phone and hope the computer understands what you are saying. Eventually you may get a live person, but even that can involve remaining on hold for an extended period of time. No one likes having to wait on hold or having to deal with complicated phone systems. You do not have to treat your customers in this manner when you use live answering services.
No Pre-Recorded Messages with Live Answering Services
Live answering services, like those available from us here at Answer United, provide you with real live telephone operators. There are no pre-recorded messages, and your callers are greeted by a live person. We work with you to create your own custom phone script, so our agents answer your phone lines to your specifications.