What is an answering service?
An answering service is like having a secretary on site 24 hours a day / 7 days a week. They provide a live person on the telephone for your important clients and do not force them to navigate through an automated menu. It can also provide you with the satisfaction of knowing that important phone calls will be answered and any messages will be delivered to the appropriate parties.
Finding the best answering service for your business
When looking for an answering service, you need to consider what they will be doing for your business. Will they just be answering the telephone or will they be taking orders and scheduling appointments for your clients? No matter what your business needs, the customer service agents at Answer United will be able to help. They can handle everything from help desk support to taking orders from clients. They can even provide you with a virtual receptionist when you are away from the office.