Nothing frustrates a customer more than feeling ignored. If you go to the effort of phoning a company, the least you expect is to be acknowledged.
Potential customers can be lost in the blink of an eye if they feel neglected. For this reason, you can’t afford to let any call go unanswered – even after hours.
Installing an after hours answering service
For many companies, the solution to this problem is to use an after hours answering service.
All calls received out of office hours are transferred directly to an effective and courteous external agent, who deals with them on your behalf.
Benefits of an after hours answering service
Installing an after hours answering service means you’ll never have to let another call go unanswered.
Customers will always feel valued when they call your company, and you’ll be immediately informed of any messages left.
Ignoring the calls you receive after hours is like throwing money down the drain. Answer United can help you present a professional company image, at any time of the day or night. Call today.