Have you ever gotten a phone call in the early hours of the morning to find out one of your employees will not be coming into work? This can be an issue, especially if you are responsible for covering their shift or have to try to find a replacement with little notice. One solution to avoid these situations is to use our 24 hour answering service, where your employees can call in at any time of the day or night. We can take their message and then forward it to you through email, text message or follow your specific instructions for finding a replacement employee to cover their shift.
Offer Support to Your Customers Any Time with a 24 Hour Answering Service
Providing access to phone support and online chat support for hours outside of your normal business operations is important for several reasons. Many people also work at other jobs, during your normal business hours. This means when they need support, they have to wait and try to call when they get off of work. If you are closed, then they are never able to get the support they need. Our 24 hour answering service, here at Answer United, can provide after hours phone and online chat support so your customers can always reach a live person whenever they need assistance.