When you want to expand your operations world-wide, you will need to be able to handle inbound phone calls at all times of the day or night. Since it would be impractical to hire staff to handle these calls and have a 24/7 operation, you will need to find a telephone answering service instead. Beyond just taking telephone messages, the answering service should work with you to provide the services for your customers that you want to offer.
Telephone Answering Service Offers a Variety of Support Solutions
There are many support services you can find offered by a telephone answering service like Answer United. You can have the answering service act as your call center and process customer orders. You may need the answering service to act as your help desk and provide technical support. Or you may need a combination of different services, such as appointment setting, lead generation, or inbound telemarketing. For these services and more, go to Answer United.