Whether you run a local, state, or federal office, the call volumes can become overwhelming and the overhead costs for hiring and training new receptionists can soar. To make...

No one likes being placed on hold when they have an important business query. That’s why the best way to keep your customers on side is with live phone...

With recent advances in technology, many job functions that needed to be performed in a set location can be done now remotely or virtually. This can include order placement,...

Even with all the technology advancements in the last decade, people would rather speak to a live person than deal with an automated telephone answering system. These computerized phone...