Finding a medical answering service for your office
One of the biggest problems with finding the correct medical answering service is making sure that they are HIPAA compliant. The staff at Answer United is fully trained to comply with all HIPAA regulations and can route your calls according to your specific instructions. They can handle your after-hours calls as well as cover for your front desk staff when they are busy with other patients.
What can a medical answering service do?
A medical answering service can provide you customers with the comfort of speaking to a live person when they are feeling ill. Sick people do not want to press an endless number of buttons just to go to the voicemail of a receptionist. They want their calls to be answered by a live person who will contact their doctor and get them an answer to their problem. Nothing is more comforting to someone who is ill than a concerned voice on the other end of the phone.