Live answering services have changed over the years. In the past, a telephone operator would answer the phone call, take the message and write it down. When the client called in, the operator would read all the messages to the client. Today, answering services are able to send text messages, route phone calls to voice mail and even send your messages via email. With our answering service you pick how you want to retrieve your messages, and only choose the methods you desire.
Live Answering Services Provide Additional Services
Live answering services provide a variety of different services for their clients. Additional services available include confirming and scheduling appointments, responding to marketing email and telephone campaigns, order taking, call center support, virtual administrative support and help desk and technical support. You design your own custom calling script that our live operators follow on screen whenever one of your customers calls.