Providing support for your customers when they need help can be difficult when you are out of the office or on the phone. You might not even be able to answer the phone because you are busy with a brand new customer. For these types of situations, you need a live answering service to handle your phone calls. Rather than get a recorded message, a live person answers the phone and greets your customers.

Specialized Service Companies Use a Live Answering Service

Answer United, a live answering service with over 45 years of experience, helps many different types of businesses. Repair companies which specialize in HVAC, plumbing, and refrigeration use Answer United, because their clients problems do not occur on a set schedule. When something goes wrong, you will want to be able to respond to your customer’s needs as quickly as possible.