Heating, ventilation, and air conditioning service technicians need to be available at different hours of the day and night. Unexpected system failures can occur at any time, and being accessible by your customers is important. You would not one of your customers to have to go all night long without air conditioning on a hot summer night, or without heat during the cold winter. One way to provide access 24×7 for your customers is to use our HVAC answering service.
HVAC Answering Service Offers Other Solutions for Your HVAC Business
In addition to being able to take your after hours emergency service calls, a HVAC answering service, like us here at Answer United, offers other solutions. If you are an independent technician and work out of your home, you need to rely on someone to answer your phone to schedule appointments for new customers, instead of an answering machine. We offer that service, as well as the ability to confirm your appointments. That way, you don’t have to make a trip to a customer who needed to reschedule.