Answer United has almost five decades’ experience in providing answering and messaging solutions to the health care industry. If you’re looking for a medical answering service with the expertise to do a great job, call on us; we’ll make that dream a reality.
A professional medical answering service
Every Answer United agent has been fully trained in all relevant medical terminology, and has learned to handle even the most urgent of calls calmly, effectively and with compassion. Our service is also fully compliant with HIPAA rules and regulations and our agents have been HIPAA certified.
How our medical answering service can benefit you
We provide a call overflow and web based on-call schedule for your medical answering service needs. Calls are answered within three rings, and we’ll follow your instructions to the letter. We also offer an on-call management service, ensuring that calls are forwarded to the relevant on-call doctor.
We’re handy for patients too, with voice messaging services designed to help them request prescriptions and change appointments simply by leaving a message. You can then pick these up upon your return to the office. If the call is urgent, we’ll refer it right to an agent.
Don’t put your patients at risk by using a below-par answering service. Choose Answer United.