Answering and schedule services are just two options available from an answering service. Schedule services are where the answering service handles all of your appointment scheduling and confirmations. This is idea when you run an office which relies on your clients making an appointment. You can also use scheduling services when you have a training center and need to get classrooms filled before each training session.
There Are Different Levels of Answering and Schedule Services
There are different levels of answering and schedule services which you can consider when you are looking at getting outside help from an answering service, like us here at Answer United. You can choose to have your calls answered and messages taken, or to have calls routed to specific people within your organization. You can even choose different delivery options or provide our service with a script so that they can provide different levels of customer support.