Services

Answer United can customize any solution to fit your specific needs!

  • Answering ServiceExperienced agents will answer your line 24 x 7, gather the information you require, and promptly relay it to you in the format you need.
  • Doctor’s ExchangeCourteous Agents will provide medical answering for doctors, clinics, and hospitals. HIPAA compliant.
  • Order Entry Outsource your order taking and let Answer United’s professional call center agents take orders for your products and services.
  • Dealer Locate – Technology and people combined to answer your line and provide your callers with the nearest location of your store, service center, or dealer.
  • Help DeskProfessional help will always be just a phone call away. Armed with information you provide, our customer service agents will answer your line and help the caller get the right information for the questions or concerns at hand.
  • Disaster Recovery Back-up – Don’t let your phones go unanswered during a disaster to your business or community. Ready Agents will answer your lines in any crisis.
  • Property Management ServicesWould you like to increase rentals and your bottom line? Maintenance calls running your staff ragged? Let Answer United’s prompt, polite, and personal agents handle your property inquiries and maintenance dispatching 24 X 7.
  • Absentee ReportingAre absentee calls-offs taxing your administrative staff? Professional agents will answer your employee reporting line and document employee absences at a fraction of the cost of hiring full or part-time staff.
  • Literature Request Service – Professional agents will answer your line and record the name and address of the caller requesting your catalog, literature, or other information.
  • Appointment SchedulingAre you spending more time scheduling appointments and managing your schedule than you are actually meeting with clients or prospects? Our agents will answer your line and schedule appointments and/or provide reminder follow-up calls.
  • Seminar & Event RegistrationAnswer United’s professional call center agents will answer your line, schedule your seminar, class, conference, or event.
  • Insurance Claims – Professional Agents will answer your line and collect the claims information you require.
  • E-Mail Read & ResponseEighty percent of all business e-mail goes unanswered. Our call center agents will read and response to your e-mail in a prompt and professional manner.
  • Telephone OverflowAre your incoming calls becoming more than you can handle? Outsource your PBX or office phones to Answer United and let us relieve your stress.
  • Ad ResponseAnswer United can provide professional telephone agents to respond to targeted advertising campaigns, website advertising, newspapers, radio, and direct mailings.