If you are looking for a quality home healthcare answering service that will truly meet your needs, contact Answer United to find out about their live answering services that can uniquely match your requirements.
When it’s your business to care about others, it’s crucial that you hire caring communicators who do their job well. Don’t just hire the first hospice answering service that comes along- hire the best hospice or home healthcare answering service in the industry! Answer United’s agents know it takes a lot more dedication than their competition offers to fully meet the needs of your clients; in fact, they have earned the trust of health care industry leaders in a variety of facility types for more than 45 years.
One size does not fit all businesses, and Answer United’s home healthcare answering service aims to achieve only the highest standard of client satisfaction. Calls are not just answered promptly but also with sensitivity, discretion and compassion. Agents from Answer United are fully HIPPA compliant and are available to you 24/7 to better meet your needs.
As a home healthcare provider, your work impacts the lives of your patients, clients, and their loved ones, day in and day out. Answer United can simplify communications, helping you center your focus on what really matters in your facility. Home healthcare answering service from Answer United ensures that:
- Your callers receive a relative, caring response that deals with their issue at hand.
- Messages are clear and concise.
- Appointments are made in compliance to your schedule.
- Call transfers are correctly and promptly routed to the appropriate health care professional.
- Emergencies are managed appropriately, professionally, and in a caring way.
Fully trained agents from Answer United will interact with your callers, not just act. A call script can make or break a medical facility. When it comes to matters that deal with life or death, inferior communication will not meet the needs of your callers. Answer United’s home healthcare answering service is dedicated to excellence in communication for your callers, and as such, will work with your staff to create a call script that is geared toward your callers needs and provides the practical information they’re looking for.
As part of the call answering process, AU’s agents will ensure you receive the information you need as well. While you spend more time with your patients, Answer United will manage your calls, with a message delivery system that truly meets your needs. Choose from email, fax, text message, call in retrieval, online access, live agent reporting and other options as well.
Discover just how customizable Answer United’s home healthcare answering service can be when you visit online at answerunited.com, and browse their extensive list of answering services that they provide to businesses just like yours.
You can also request a free quote when you call 800-937-5900. If your customer and client calls are taking over your valuable time, it might be time for you to hire a home healthcare answering service that will allow you to focus on the people you care about.