If you are looking for a quality home healthcare answering service that will truly meet your needs, contact Answer United to find out about their live answering services to uniquely match your requirements.
When care is your business, it’s essential to hire caring communicators. Don’t just hire the first hospice answering service that comes along- hire the best hospice or home healthcare answering service in the industry! Answer United knows that it takes more than generic skills to answer phones for your company. From at-home care to medical centers to hospice, their agents have earned the trust of health care industry leaders for more than 45 years.
One size does not fit all businesses, and Answer United’s home healthcare answering service aims to achieve only the highest standard of client satisfaction. Calls are not just answered promptly but also with sensitivity, discretion and compassion. Agents are fully HIPPA compliant and are available to you 24/7 across the country.
As a home healthcare provider, your work makes a huge difference in the lives of your patients, clients, and their loved ones. Answer United can free you from the enormity of communication tasks that can keep you from focusing on what really matters to you. Home healthcare answering service from Answer United ensures that:
- Every caller receives a caring, intelligent response.
- All messages will be clear and accurate.
- Appointments are made in accordance with your needs and convenience.
- Call transfers are correctly and promptly routed to the appropriate health care professional.
- Emergencies are managed appropriately, professionally, and humanely.
You can be sure that the fully trained agents from Answer United will not simply ‘act’, but will interact, with your callers. A call script can make or break a medical facility. In life and death matters, a generic script just will not work. Answer United’s home healthcare answering service is dedicated to excellence in communication. They will work closely with you to develop a sensitive and informed call script that meets the needs of your clients and their loved ones, providing practical information and offering respect.
Answer United will make sure that you receive the information you need i the format you most prefer. While you’re taking care of your patients, Answer United will take care of your calls. That includes providing you with an exceptional message delivery system that is tailored to your convenience. Choose from email, fax, text message, call in retrieval, online access, live agent reporting and other options as well.
You can find out just how customizable Answer United’s home healthcare answering service is, when you visit online at answerunited.com, and look through their extensive list of answering services that they provide to businesses the world over.
You can also request a free quote when you call 800-937-5900. If your customer and client calls are taking over your valuable time, it might be time for you to hire a home healthcare answering service that will allow you to focus on the people you care about.