Are you looking for a dental answering service that can meet the needs of your office? Many call center services are not able to provide the full-coverage services that dental offices are looking for. Answer United provides the solution, with live, trained agents who know exactly how to respond according to the needs of each caller.
With Answer United’s fully web-enabled Call Center Platform, they can supply custom design and scripting, help desk service, email reading and response, inbound call answering, appointment setting, virtual office and much more. If your clientele is growing beyond your employees’ ability to conveniently handle calls, let an expert agency manage your day to day tasks so you can more efficiently do what you do.
Answer United has been providing complete dental answering service solutions to the dental community for more than 45 years. They understand the unique needs of the dental industry and train their agents accordingly, stressing the correct terminology and methods of handling urgent callers with speed and precision, while showing compassion and tact. Answer United can provide call overflow, after-hours and weekend dental answering service to allow patients the convenience of changing appointments, asking about billing and insurance matters and more.
Using your custom message scripting, Answer United’s agents can address the questions and concerns of your callers. New technology eliminates the caller’s frustration of having to navigate through an endless series of prompts. More important, callers requiring immediate attention instantly bypass voicemail, going directly to an Answer United agent.
Appointment setting is one of the most important tasks that Answer United’s dental answering service can provide. If you’re struggling to stay on task but are unable due to non-stop calls, the experts from Answer United can take the burden from you and allow you to focus on your core business needs. Take a look at the benefits you’ll receive from Answer United’s dental answering service:
- Meticulous record keeping to prevent errors
- A personal approach that enhances your customer satisfaction
- Fully able to respond to every customer both during and after hours
- Providing even the smallest businesses a competitive edge through offering big-business professionalism
- Staff empowering through being able to remain focused on the highest priorities of your business
- Pay only for the time you use
Answer United provides the following dental answering service features:
- Award-winning service day and night to manage call overflow
- Online, on-call management. Their user-friendly system ensures that all calls are answered appropriately and expertly routed when and as needed.
- Timely direct messaging so you’ll never miss a single urgent message.
- On-screen call scripts and database views for professional trained agents.
- Rapid reporting and recording of all calls to ensure accuracy and quality
You’re going to love having the time on your hands you’ve always wanted, with expert dental answering service solutions from the leading answering agency in the industry. Call Answer United at 800-937-5900 to speak with a specialist, get answers to any questions you may have and request a quote. Stay focused on the tasks you were hired to do, and let the experts handle your calls.