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Friday, August 29, 2014
 
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Call Center Services 

 A Leader in the Call Center Industry for Over 45 Years
Our Award-Winning, Quality-Trained Agents Provide Professional Call Center Services

 A national leader in the call center industry, Answer United has been providing call center and order entry services to businesses of all sizes for more than four decades.  Using state-of-the-art, cutting edge technology, our award-winning, 24 x 7 call center services include:

 

§  Order taking

§  Dealer locate

§  Help desk

§  Absentee reporting

§  Literature request line

§  Appointment setting

§  Seminar and event registration

§  Insurance claims

§  Email read and respond

§  Lead generation

§  Inbound telemarketing

§  Virtual office

§  Light fulfillment

§  Data management

§  Web site order support

 

 

Whether you have a single product, large e-commerce web site or a full product catalog, our professionally-trained agents are fully supported with cutting-edge technology, making them proficient, effective, and productive for our clients.

 

Our fully web-enabled Call Center Platform allows for custom design and scripting, real-time credit card verification and processing and much more.  Our clients also have the freedom to choose whether they want to use their own, existing e-commerce site for order taking or to utilize one of our in-house solutions for gathering order information – either through the web or through more traditional scheduling services.  Regardless of the method you choose, your customers will receive prompt, exceptional service with accuracy and integrity.

 

Your callers will never be put on hold to answer another call.

 

Call us today to learn more.

 

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